Privacy Policy

PRIVACY POLICY - MARGOT & LILY MONTREAL

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data by which you can be personally identified.

1.2 The responsible party for data processing on this website within the meaning of applicable privacy legislation is Margot & Lily Montreal (margotandlily.ca). The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing is carried out based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used in any other way. However, we reserve the right to subsequently check the server log files if there are specific indications of illegal use.

3) COOKIES

To make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process specific user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, the cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website).

We may work with advertising partners who help us make our internet offering more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.

Please note that you can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for the respective browsers at the following links:

Please note that if you do not accept cookies, the functionality of our website may be restricted.

4) CONTACTING US

When you contact us (e.g. via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used solely for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request. If your contact is aimed at concluding a contract, then the additional legal basis for the processing is contract fulfillment. Your data will be deleted after your request has been fully processed, provided the circumstances indicate that the matter in question has been clarified and there are no legal retention requirements that oppose this.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

Personal data is collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected can be seen from the respective input forms. Deleting your customer account is possible at any time and can be done by sending a message to the aforementioned responsible party. We store and use the data you provide to us for contract processing. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved a legally permitted further use of the data, which we will inform you of below.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Newsletter Subscription

If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information required to send the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. To send the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter after you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation email asking you to confirm by clicking on a corresponding link that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to use your personal data. When you register for the newsletter, we save your IP address as registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to trace possible misuse of your email address at a later time. The data we collect when you register for the newsletter is used exclusively for promotional purposes through the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible party mentioned at the beginning. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we have reserved the right to use your data in a legally permitted manner, about which we inform you in this statement.

6.2 Newsletter to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. In this case, we do not need to obtain separate consent from you. The data processing is carried out solely based on our legitimate interest in personalized direct advertising. If you initially objected to the use of your email address for this purpose, no email will be sent from us. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible party mentioned at the beginning. For this, you will only incur transmission costs according to the basic rates. After receiving your objection, the use of your email address for advertising purposes will be immediately discontinued.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data we collect will be shared with the transport company responsible for delivery to the extent necessary for delivering the goods. We also share your payment data with the assigned credit institution for payment processing when required. Should we use payment service providers, we will explicitly inform you below.

7.2 Use of payment service providers (payment processors):

  • PayPal: When paying via PayPal, credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "installment payment" via PayPal, we share your payment data with PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer of data is only as necessary for processing the payment. For more data protection information, please refer to PayPal's privacy policy at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
  • Other payment providers: Details of additional payment service providers will be provided as applicable.

8) CONTACTING CUSTOMERS FOR REVIEW REMINDERS

We use your email address to send you a one-time reminder to leave a review of your order via our review system, provided you have given your explicit consent during or after placing your order. You can revoke your consent at any time by sending a message to the data controller.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins using the Shariff Solution: On our website, social plugins ("plugins") from Facebook are used, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). To protect your data, these buttons are not fully integrated as plugins but are merely linked using HTML. This ensures that no connection to Facebook servers is made when visiting our website. Only when you click on the button will a new browser window open and load Facebook's page. For more details on Facebook's data collection, processing, and usage, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Instagram Plugin using the Shariff Solution: On our website, we use social plugins ("plugins") from the online service Instagram, operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). To protect your data, these buttons are not fully integrated as plugins but are linked using HTML. For details regarding the purpose and scope of data collection, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/

10) ONLINE MARKETING

This website may use various online marketing tools including Google AdWords, DoubleClick, and similar services to improve our advertising effectiveness and provide you with relevant content. We base this processing on our legitimate interest in optimizing the marketing of our website.

You can opt out of personalized advertising by:

  • Adjusting your browser cookie settings
  • Visiting the Digital Advertising Alliance website (www.aboutads.info)
  • Using opt-out tools provided by advertising platforms

11) WEB ANALYSIS SERVICES

Google Analytics

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," text files that are stored on your computer and allow for an analysis of your use of the website.

This website uses Google Analytics exclusively with IP anonymization, which ensures the anonymization of the IP address by truncation. Your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand.

You can prevent the storage of cookies by making the appropriate settings in your browser software. You can also prevent the collection of data by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en

12) RETARGETING / REMARKETING

Facebook Custom Audience

This website uses the "Facebook Pixel" to track user behavior after they have seen or clicked on a Facebook advertisement. This allows us to evaluate the effectiveness of Facebook advertisements for statistical purposes. You can disable this through your Facebook ad settings or browser cookie settings.

Google AdWords Remarketing

Our website uses Google AdWords Remarketing to advertise across the web. You can permanently disable ad personalization by downloading the browser plugin at: https://www.google.com/settings/ads/plugin?hl=de or by visiting www.aboutads.info

13) RIGHTS OF THE DATA SUBJECT

13.1 The applicable data protection law grants you comprehensive rights regarding the processing of your personal data:

  • Right of Access: You have the right to obtain information about your personal data processed by us
  • Right to Rectification: You have the right to request the immediate rectification of inaccurate data
  • Right to Erasure: You have the right to request the erasure of your personal data under certain conditions
  • Right to Restriction of Processing: You have the right to request the restriction of processing your personal data
  • Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format
  • Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority

13.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR LEGITIMATE INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING.

IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE PERSONAL DATA FOR DIRECT MARKETING PURPOSES.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of storage of personal data is determined by the respective statutory retention period (e.g., commercial and tax retention periods). After the retention period has expired, the corresponding data will be routinely deleted, unless they are no longer required for the fulfillment of the contract or we have no legitimate interest in further storage.